At Hey Aude, we specialize in providing highly trained Healthcare Virtual Assistants (VAs) who understand the unique demands of Home Health agencies and medical practices.
From managing intake and verifying insurance to handling OASIS documentation follow-ups and appointment scheduling, our VAs lighten your administrative load so you can focus on patient care.
For physicians, we offer dedicated support for EMR updates, telehealth coordination, billing follow-through, and front-office assistance—all done remotely but seamlessly integrated into your workflow.
What sets us apart? Our VAs undergo medical-specific training, are supported by KPI-driven coaching, and work under the guidance of team leaders who know the industry.
With remote monitoring, continuous mentorship, and clear performance goals, we’ve helped clients achieve 35% faster chart audits, 50% reduction in documentation delays, and up to 2x more time spent on direct patient care.
You don’t just get help—you get reliable, accountable partners who grow with your practice.