Privacy Policy
Effective Date: January 1, 2025
Hey Aude (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.heyaude.com, communicate with our team, or apply to work with us.
1. Information We Collect
We may collect the following types of information:
Information You Provide to Us
- Name, email, phone number, and company details when you fill out contact or scheduling forms.
- Resume and application details if you're applying for a position.
- Messages, feedback, and support inquiries.
Automatically Collected Data
- IP address
- Browser type and version
- Pages visited and time spent on our site
- Cookies and tracking technologies for improving user experience
2. How We Use Your Information
We use your information to:
- Respond to inquiries and provide support
- Match you with appropriate services or Virtual Assistants
- Process applications for employment or contractor roles
- Improve our website and services
- Send updates, newsletters, or marketing communications (only with your consent)
3. Sharing of Information
We do not sell your personal data. We may share your information with:
- Internal team members (for service delivery or applicant evaluation)
- Trusted third-party service providers (e.g., email platforms, scheduling tools, payment processors)
- Legal authorities when required to comply with applicable laws
4. Data Security
We implement reasonable technical and organizational measures to protect your personal data from unauthorized access, loss, misuse, or disclosure.
5. Cookies
We use cookies and similar technologies to enhance your browsing experience. You can choose to disable cookies in your browser settings; however, some parts of the site may not function properly as a result.
6. Your Rights and Choices
You have the right to:
- Access, correct, or delete your personal data
- Opt out of marketing emails at any time by clicking “Unsubscribe”
- Request information about how your data is used
To exercise these rights, please contact us at admin@heyaude.com
7. Data Retention
We retain personal information only for as long as necessary to fulfill the purposes outlined in this policy unless a longer retention period is required by law.
8. Children’s Privacy
Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children.
9. International Users
If you are accessing our site outside the United States, you agree to the transfer of your information to the U.S. and the Philippines, where our servers and teams are located.
10. Changes to This Policy
We may update this Privacy Policy occasionally. We’ll post changes on this page with the updated effective date. Continued use of our website constitutes acceptance of those changes.
11. Contact Us
If you have questions or concerns about this Privacy Policy, please contact:
admin@heyaude.com